LAYERSEVEN IPTV Refund Policy

Effective Date: April 12, 2026

Thank you for choosing LAYERSEVEN IPTV. We strive to provide you with a high-quality IPTV experience. This Refund Policy outlines the conditions under which refunds may be issued for LAYERSEVEN IPTV subscriptions. Please read this policy carefully before purchasing a LAYERSEVEN IPTV subscription.

7-Day Money-Back Guarantee

LAYERSEVEN IPTV offers a 7-day money-back guarantee on all new subscription purchases. This guarantee allows you to evaluate our service and determine if it meets your needs. If, within the first 7 days of your initial subscription purchase, you are not completely satisfied with LAYERSEVEN IPTV, you may request a full refund, subject to the conditions outlined below.

Refund Conditions

To be eligible for a refund under the 7-day money-back guarantee, you must meet the following conditions:

• Request Submission: You must submit your refund request within 7 calendar days of the date of your initial subscription purchase. Requests submitted after this period will not be considered.
• Limited Usage: Excessive usage of the LAYERSEVEN IPTV service during the 7-day period may void your eligibility for a refund. “Excessive usage” is defined as using more than 50% of the subscription’s bandwidth allowance, or consistently streaming multiple channels simultaneously for extended periods. We reserve the right to assess usage patterns to determine if usage was excessive.
• Technical Issues: If you are experiencing technical issues, you must first contact our support team at support@layerseveniiptv.com and allow them reasonable time to troubleshoot and resolve the issue. A refund will only be considered if our support team is unable to resolve the issue within a reasonable timeframe. Evidence of communication with the support team is required.
• Policy Compliance: You must be in compliance with LAYERSEVEN IPTV’s Terms of Service and Acceptable Use Policy. Violation of these policies will automatically void your eligibility for a refund.
• One-Time Offer: The 7-day money-back guarantee is a one-time offer per customer. If you have previously received a refund for a LAYERSEVEN IPTV subscription, you will not be eligible for another refund.
• Valid Reason: While we aim to accommodate all reasonable requests, we may ask for a valid reason for your dissatisfaction with the LAYERSEVEN IPTV service to help us improve our offerings.

Refund Process

To request a refund, please follow these steps:

1. Contact Support: Send an email to support@layerseveniiptv.com with the subject line “Refund Request – LAYERSEVEN IPTV”.
2. Provide Information: In your email, please include the following information:
   • Your full name
   • Your email address used for subscription purchase
   • Your LAYERSEVEN IPTV subscription username (if applicable)
   • The date of your subscription purchase
   • A detailed explanation of why you are requesting a refund
   • Any relevant information regarding technical issues you experienced and communication with our support team
3. Review and Processing: Our support team will review your refund request and may contact you for further information or clarification. We aim to process refund requests within 7 business days of receiving all necessary information.
4. Refund Approval/Denial: You will be notified via email regarding the approval or denial of your refund request. If approved, the refund will be processed according to the original payment method.

Non-Refundable Items and Situations

The following items and situations are non-refundable:

• Renewals: Renewal subscriptions are not eligible for refunds. The 7-day money-back guarantee applies only to the initial purchase of a subscription.
• Promotional Offers: Subscriptions purchased with promotional discounts or special offers may be subject to different refund terms, which will be explicitly stated in the offer details. If no specific terms are mentioned, this standard refund policy applies.
• Hardware: Any hardware purchased from LAYERSEVEN IPTV, such as set-top boxes or remote controls, is non-refundable, unless the hardware is defective upon arrival. In such cases, please contact our support team within 7 days of receiving the hardware to arrange for a replacement.
• Third-Party Services: Refunds are not provided for any third-party services or applications used in conjunction with LAYERSEVEN IPTV.
• Service Interruption Due to Force Majeure: LAYERSEVEN IPTV is not responsible for service interruptions caused by events beyond our control, such as natural disasters, internet outages, or acts of terrorism. Refunds will not be issued for these types of interruptions.
• Violation of Terms of Service: If your account is terminated due to a violation of LAYERSEVEN IPTV’s Terms of Service or Acceptable Use Policy, you will not be eligible for a refund.
• Change of Mind After 7 Days: Refunds are not provided simply because you change your mind after the 7-day money-back guarantee period has expired.
• Payment Processing Fees: Any payment processing fees incurred during the initial transaction are non-refundable. The refund amount will be the subscription cost minus any applicable processing fees.

Refund Timeline

Once your refund request is approved, the refund will be processed within 7-14 business days. The exact timeframe for the refund to appear in your account may vary depending on your payment method and financial institution. You will receive a confirmation email once the refund has been processed.

LAYERSEVEN IPTV Right to Modify Refund Policy

LAYERSEVEN IPTV reserves the right to modify this Refund Policy at any time without prior notice. Any changes to this policy will be effective immediately upon posting on the LAYERSEVEN IPTV website. It is your responsibility to review this Refund Policy periodically for any updates or changes.

Contact Us

If you have any questions about this Refund Policy, please contact our support team at support@layerseveniiptv.com.

We appreciate your understanding and thank you for choosing LAYERSEVEN IPTV.